Third Party Logistics

Recently, we published an overview about how Granby, as a 3PL company, is meeting the government’s social value framework. Our position as a partner to public sector clients is influential to helping them meet the requirements of the social value framework. However, part of our process is to recognise that our partners (or suppliers) – […]

Social value is becoming more important in government and local government tendering as we seek, as a sector, to enhance and measure the positive impact of a project on the wider community. As a fulfilment partner working with the public and private sectors, we’re deep-diving into this as a major piece of work right now. […]

Since January 2021, one of the biggest challenges faced by businesses that do – or want to do – trade with customers on mainland Europe is the additional paperwork. It’s now so complex and potentially costly that some businesses have ceased trading in the EU. In particular, B2C trade was hit the hardest. Many that […]

Reporting is one of those activities we dread on our schedules, but which gives us a sense of satisfaction when they’re done. Unless, of course, you’re struggling to put together campaign reports that tick all the boxes. Let’s unpack how to optimise your reporting and what best practice looks like. Who wants what from a […]

To our knowledge, nobody has tracked an individual clothing item to see how many times it was bought and returned until it found a forever home. And we might never know what the fulfilment and returns picture was before the COVID-19 lockdown, because, with the increase in e-commerce purchases, this consumer behaviour has also likely […]

It’s no secret that we’re enthusiastic advocates for customer service. It’s such a strong element of your brand communications and fulfilment services, adding real value to your bottom line. Best practise customer service is characterised by how it adds value, either to support a particular campaign or as a standalone service to give your internal […]