Promotional Marketing
Loyalty & Rewards
Supporting you in rewarding your loyal customers through our award winning, multi-channel handling solutions
Strategy, data and creative execution are at the heart of any successful loyalty and reward campaign, but you require the support of an expert fulfilment partner to ensure the mechanics deliver. From compliant data management through to seamless reward fulfilment, your handling partner is a crucial part of campaign success.
And this is where Granby steps in. We not only manage the end to end customer journey but as a responsible marketing services agency, we’ll manage your campaign compliantly and to the highest standards, preserving your brand reputation and enhancing the brand experience.
How can we help you?
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Campaign set up & campaign management
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Microsites, Online Forms, PURL development
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Database management including third-party integrations
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Proof of purchase validationDigital | Manual solutions
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Multi-channel customer serviceEmail | Voice | Live Chat
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Print ManagementPersonalised membership packs | ID cards | Promotional merchandise
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Reward sourcingDigital | Physical rewards sourcing
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Customer journey managementPlanning | Building | Testing
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Personalised communicationsPrint | Email | SMS
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Reporting, Data management & Campaign analysis
Think we could partner?
Talk to us about your next retail or instore campaign and the fulfilment challenges you face and let us see how we can help you deliver the best possible solution.
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16.12.20The top priority for any brand or company should be developing and maintaining the loyalty of their customer base, and this loyalty comes in two forms: brand loyalty and customer loyalty. When properly established, these two types of loyalty are a great help to any business looking to improve their bottom line and boost ROI, and […]
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16.12.20Direct-to-consumer retailing is becoming ever more prominent, and recent years have seen success stories from start-ups that have used the business model to their advantage. But exactly what factors have made these direct-to-consumer brands successful in spite of competition from established rivals operating more traditional business models? Convenience is what the traditional established retailers […]
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16.12.20As brands emerge from lockdown, marketing plans will look quite different to what they were at the start of the year. As you try and anticipate what lies ahead and what should be in your marketing toolkit, don’t forget rewards and loyalty. Savvy retail and e-commerce brands that are already on board with rewards and […]