3PL Process Automation
Seamless and secure API integration, providing multiple carrier integration, full visibility of your data, and comprehensive KPI reporting.
Process automation
Effective fulfilment demands the integrity of the information sent and received. SCOPe’s automation technology has been developed intuitively so that the right data is shared and updated in real-time.
It does the heavy lifting of the campaign, allowing all systems in the chain, whatever they are – to exchange information about components, recipients, products, despatch dates…everything that’s important.
Process automation means we can track orders from your systems through ours and through delivery carriers’ systems too. Partners in the supply chain using different systems is not an issue – we can hook up and exchange information whatever they are using.
Client needs are at the heart of this. Products won’t ever go missing. You’ll always have enough components. You’ll be able to answer questions about the current progress and performance of a campaign immediately.
Features
- Web APIThis enables your system to speak to ours and vice versa, so when you want to send information directly - like a database or order - it will be picked up and transferred into our system for tracking and management.
- Multi-carrier integrationOur system can act as a hub between your system and your delivery partner's, meaning we can take responsibility for this aspect of your operation too. We create a barcode at source and, each time it's scanned, we can track its visibility across the carrier or pallet network.
- KPI trackingOur main KPI is fulfilment on time and in full (OTIF). We measure and report on our own performance, plus that of all partners in your supply chain, by tracking all transactions applied to your SKU.
- The power behind an efficient returns process is our fulfilment system, SCOPe. It keeps track of the item as soon as a return is triggered by the customer, offering full visibility of reverse logistics information that is critical for forecasting and resource planning.
System integration options
- EDI filesCSV. file transfer SFTP (Secure File Transfer Protocol) Data & Login Encryption (SSH & GPG) Bespoke file templates Hourly data exchange
- Web APIDirect link Real-time data exchange Industry-standard security (SSL and OAuth2) Easy access and installation Immediate response time