Granby’s Social Value report 2022

Our data for the impact we’ve made in 2022 is in! We’ve been developing our Social Value policies and how we measure them for the past three years – and we’ll be updating and publishing our results annually.

Social Value is an important topic for us:

• We’re a member of public sector procurement frameworks like KCS, for a range of 3PL services including fulfilment, kitting, reverse logistics and asset tracking.
• We’re an employee owned business – Social Value, Net Zero, corporate social responsibility and sustainability are baked into our approach.

Social Value themes – the definitions

1. COVID-19 recovery – to help local communities manage and recover from the impact of Covid-19.
2. Tackling economic inequality – to increase supply chain resilience and capacity, and create new jobs and skills.
3. Fighting climate change – effective stewardship of the environment.
4. Equal opportunities – to reduce the disability employment gap and tackle workplace inequality by helping people.
5. Wellbeing – to improve health and wellbeing, and community integration.
6. Information Security – to mitigate and manage cyber security risks to the market, industry, sector and country (a sub-section of ‘Tackling economic inequality’).

As a member of public sector procurement frameworks like KCS, Social Value is something we take seriously.

Social Value: what we achieved in 2022

Intertek

It’s our vision that Granby will forever continue to build upon a people-focused approach to doing business. Logistics and warehousing is, in reality, a process with people at its heart. So, as a 3PL partner to global and national brands and the public sector, we’re pleased to achieve an overall facility score of 100% in our Workplace Conditions Assessment (WCA).

For comparison, the UK’s score is 84%, our industry’s score is 82% and the global score is only 81%. No non-compliance challenges were identified by the assessment.

COVID 19 recovery

• 5 new employees who had lost their previous jobs due to Covid
• 4 staff full-time still remote working
• 6 staff working from home part time
• 11 staff attained formal qualifications with our support
• 68% of staff feel their training needs are met
• 2 staff have enrolled at Blackburn College
• 3 internal promotions
• 2 staff who have enrolled on North Lancs Training Group courses
• 2 COVID risk assessment reviews completed
• 12 mental health topics covered in our monthly newsletter
• 1 mental health first aider
• 8 Health Assured (employee assistance scheme) users
• 78% of staff feel we take health & safety seriously
• 100% Intertek 2022 workplace conditions audit on health & safety
• 100% Intertek 2022 workplace conditions audit on the environment

68% of staff feel their training needs are met – 2 members of staff have enrolled at Blackburn College and 2 have enrolled on NLTG courses.

Information security

• 2 trade body memberships – LRQA (global assurance partner) and BSI (global business improvement partner)
• 3 IS certificates held
• 100% Intertek 2022 corporate responsibility management systems audit (including anti bribery, anti corruption reviews)

ISO certifications

• ISO9001 – Quality
• ISO14001 – Environment
• ISO27001 – Information Security
• ISO13485 – Medical Devices
• ISO22301 – Business Continuity

ISO certifications are international standards for best practice in relation to management systems and the way an organisation organises itself. This ensures businesses have objectives, values, policies and defined procedures that are reviewed and subject to continual improvement. Our ISOs are all certified by external auditors at least every 3 years with annual assessment days for each one.

Climate change

• 25% sustainable packaging sources
• 100% Intertek 2022 corporate management score for the environment
• 143kg recycled vs landfill
• 1 creation of a carbon reduction plan and progress report (to be repeated annually)
• 70% waste to energy ratio (waste turned into energy, as opposed to waste that goes into landfill or similar)

We now source 23.25% of our packaging from sustainable sources. In 2022, we also banished single use plastics by investing in new equipment and processes.

EcoVadis

We’re in the top 5% of businesses assessed by EcoVadis, achieving a score of 69/100 which means that we have been granted the Gold sustainability medal. Criteria for this are:

• Environment
• Labour & Human Rights
• Ethics
• Sustainable Procurement

We have held this certification since we were first assessed in 2021.

Equal opportunities

• Formal disability conscious business award attained
• 2 staff with declared disabilities employed
• 2 apprenticeships offered
• 2 disability organisations reached out to

Workplace inequality

• 4 declared religions
• 4 nationalities employed
• 0 full-time permanent fulfilment employees resigned
• 83% staff feel they are treated with respect by colleagues
• 100% Intertek 2022 corporate management score on labour
• 100% Intertek 2022 corporate management score on wages and hours
• 100% Intertek 2022 corporate management score on management systems

83% of our staff feel they are treated with respect by their colleagues.

Well-being

• 75% of staff feel they have a supportive manager
• 71% of staff feel Granby genuinely cares about health % safety
• 70% of staff feel Granby celebrates and shares in successes
• 60% of staff feel Granby looks after employees
• 69% of staff feel they are encouraged to improve their performance
• 4 staff committee health & safety meetings held
• 12 mental health topics covered in our monthly newsletter
• 1 mental health first aider
• 8 Health Assured (employee assistance scheme) users
• 1 Investors in People award
• 2 staff questionnaires sent
• 7 activities organised by Granby

Employee owned: underpinning Social Value

One of the developments in 2022 was that Granby became an employee owned business. In doing so, we’ve secured its position as a trusted 3PL fulfilment partner, as well as our vision of a business that adds measurable value on many levels, including commercial profitability and Social Value.

Learn more about our Social Value policies and get in touch if you’d like to discuss your public sector project.