Returns have quietly become one of the biggest profitability challenges facing UK eCommerce. With return rates now sitting at around 17.5%, the financial consequences are significant. This blog is Reverse Logistics and Returns Management Explained. Estimates suggest returns now cost UK retailers over £60 billion each year, but the real impact goes far beyond refunds. […]

Are you an Online Retailer? Are you and your team rushed off your feet during seasonal demand peaks, such as Black Friday and Christmas? You’re not alone. Here are the top 10 advantages of using a 3PL provider. Many online retailers choose to outsource their logistics operations, enabling their teams to concentrate on core business […]

Customer service is incredibly important for brands. Without high-quality customer service, your brand and reputation can quickly become tarnished. In this blog, we’re looking at brand guardianship in action and the human touch behind Granby’s services.  Granby provides excellent customer service support, essentially acting on your behalf to deliver trusted solutions to your ideal customers. […]

The Importance of Inclusive Packaging: In today’s rapidly changing world, the importance of inclusive packaging cannot be overstated. As all businesses strive to meet the diverse needs of their consumers, the packaging industry is increasingly engaging with the necessity of designing products that are accessible to everyone. Granby and Contract Packing As well as being […]

September Trade Shows. Over the past couple of weeks, Owen Harris from Granby’s Business Development team has been actively engaging with industry partners, colleagues, and clients at some of the UK’s leading trade shows. This has been a two-way street, allowing Owen and his Granby colleagues to share their expertise in 3PL, contract packing, and […]

What is Contract Packing? Contract packing, also known as co-packing, is the process of outsourcing the packaging of products to a third-party company, such as Granby. Our service encompasses a wide range of activities, including assembling, labelling, packaging, and shipping products. Brand owners choose to partner with Granby for our packaging and assembly expertise, allowing […]

Are you a brand looking for contract packing support? Many brands choose to outsource their co-packing so that in-house teams can focus on other core business activities. In this blog, we’re answering the question, what is contract packing and how does it work. What is contract packing? Contract packing (also known as co-packing) is the […]

Granby is pleased to announce the appointment of a new non-executive director to our team! Karen Jackson has joined our award-winning team to help strengthen our leadership capabilities and prepare for our next phase of growth.   About Karen Karen has joined the Granby team with over 20 years of senior leadership and consulting experience. […]

October is National Coupon Awareness Month, and we wanted to share how Granby supports brands with all aspects of promotional marketing, including coupons.  Offering a coupon after purchase is a smart way to keep the conversation going with your customers. It not only encourages repeat business but also reinforces brand loyalty by showing appreciation and […]

A Comprehensive Outlook on Christmas 2024 Retail Trends. As we step into the festive season of 2024, the retail landscape is alive with both optimism and anticipation. At Granby, we’re excited to share our insights into the Christmas 2024 Retail Trends shaping this Christmas. While the current season is now in full swing, it’s never […]

AIA Festival of Happiness 2024: Insights and Inspiration at Google HQ The AIA Festival of Happiness 2024, sponsored by Google and hosted at their King’s Cross HQ, was a remarkable gathering of 240 agency leaders, including Granby’s Caroline Noblett and Nic Rogan. The AIA The Alliance of Independent Agencies is a dynamic network that champions […]

Subscription Loyalty In 2024, we’ve been looking much more closely at trends in loyalty promotions and we’ve seen a significant shift in how brands are approaching loyalty programs. Our July 2024 blog offered an overview of the loyalty landscape. This time around we are taking the opportunity to drill down into one of the major […]

Returns have quietly become one of the biggest profitability challenges facing UK eCommerce. With return rates now sitting at around 17.5%, the financial consequences are significant. This blog is Reverse Logistics and Returns Management Explained. Estimates suggest returns now cost UK retailers over £60 billion each year, but the real impact goes far beyond refunds. […]

Are you looking for a professional logistics provider? Then you’ll likely have come across many terms, such as 3PL, 4PL and 5PL. In this blog, we’re going to look into 3PL vs 4PL vs 5PL: What is the difference? Having a high-quality logistics provider on hand has so many important benefits. It can help you […]

In today’s fast-paced business environment, efficient logistics management is crucial for success. Third-party logistics (3PL) providers like Granby play a pivotal role in streamlining supply chain operations, allowing clients in both the private sector and the public sector to focus on their core competencies. But what exactly is 3PL, and how can Granby help your […]

Streamlining Customer Returns Handling During the Festive Season: It’s Christmas! As the festive season is upon us, retailers brace themselves for the annual surge in sales, accompanied by an inevitable increase in customer returns. The Christmas period, while a time of joy and giving, also presents unique challenges for businesses, particularly in managing the influx of […]

Embracing AI and Cybersecurity: Granby’s Forward-Thinking Approach Embracing AI and Cybersecurity: In the ever-evolving world of technology, staying ahead of the curve is not just an advantage but a necessity. Paul Dunleavy, Head of IT at Granby, exemplifies this forward-thinking approach. Recently, Paul participated in an AI course that took a deep dive into the […]

If you’re wondering ‘How can integrating 3PL solutions elevate your business’s logistics operations?’, you’re in the right place. As we hurtle toward 2025, preparations for the new year start with how we can grow our businesses further. Along with the evolution of businesses, logistical needs will also need to expand. Here at Granby, we have […]

Why is choosing the right in-house packaging critical for brand image? Packaging works as a first impression for your product and brand. It heavily influences customer perception and purchase behaviour. Continue reading to learn why getting in-house packaging is invaluable to get right, but not always a straightforward solution for businesses. The Role Of Packaging […]