Home
Services
SwiftReceipt

SwiftReceipt: Validation Services

Delivering complete brand fulfilment

Streamline your customer's redemption journey with SwiftReceipt. A quick and easy to use tool, SwiftReceipt provides instant purchase validation and immediate customer gratification, seamlessly integrating with brand messaging to meet your customers' need for a prompt and efficient brand experience.

Seamless Receipt Validation for Instant Customer Redemptions

SwiftReceipt is tailored to meet the unique customer engagement needs of each brand or business with precision and speed. As a digital receipt validation service, it employs OCR (Optical Character Recognition) technology to instantly transform transactions into validated redemptions.

Granby partners with you to create seamless redemption journeys, ensuring instant customer satisfaction. Built on the expertise of our dedicated team and a cutting-edge validation system, SwiftReceipt works by reading and verifying digital and physical customer receipts in seconds – allowing for immediate communication and rewards. Whether it’s proof of purchase validation or managing loyalty campaigns, SwiftReceipt is your go-to solution for delivering a swift, robust customer experience.

Customers simply upload a photo of their till receipt to a mobile-optimised, branded microsite for swift validation. Or send the physical till receipt to us for validation.

This enables the immediate despatch of digital rewards. Digital rewards such as cinema e-tickets, are typically delivered instantly while physical gifts can be despatched to customers within 24 hours. Combine receipt validation with reverse logistics for seamless operations.

Campaign Setup

Setting up SwiftReceipt for your campaign is a seamless process designed to enhance the customer experience across any reward or loyalty campaign or program.

Physical Rewards

For campaigns involving the delivery of physical rewards to customers, such as free gifts, competition prizes, or product samples, SwiftReceipt ensures a smooth and efficient process. Our system manages everything from proof of purchase validation to reward despatch, ensuring your customers receive their rewards promptly and securely via mail or courier.

Digital Rewards

For digital rewards, SwiftReceipt excels in delivering digital rewards, coupons, vouchers, and other media instantly to customers. This rapid delivery meets customer expectations for immediacy but also enhances engagement. Whether it’s a digital coupon or exclusive content, SwiftReceipt ensures your customers receive their rewards without delay.

Loyalty Programs

SwiftReceipt is an invaluable tool for creating or updating customer loyalty programs. By integrating swift validation and reward distribution, it helps maintain customer satisfaction and encourages repeat engagement. With SwiftReceipt, you can effortlessly manage and enhance your loyalty initiatives, ensuring your customers feel valued and appreciated.

What do you need?

Physical rewards
Digital rewards
Loyalty programs

For more on how SwiftReceipt can be built into your next campaign, click above.

Physical Rewards: Using SwiftReceipt to deliver fulfilment

Granby provides a seamless physical fulfilment setup, driven by an experienced team and cutting-edge technology. Our in-house developers create bespoke systems and order portals to maximise your project’s potential. With SwiftReceipt and API integration, you gain full control and visibility of crucial data. Our robust SMS and email platforms ensure GDPR-compliant communications, empowering effective audience engagement. OrderSure offers real-time tracking and updates, ensuring prompt and secure delivery of physical rewards like prizes and merchandise, aligned with agreed delivery methods.

Stage 1

Setting up Physical Rewards

Once your physical stock is booked in with us, an advanced shipping note (ASN) is generated and provided to you. Your stock is then received and we also acknowledge this with a goods received note (GRN). This part of the process is aligned with our agreed SLA - for example, whether it includes the option of batch control. If you need to order new stock, you can do so at any time through your bespoke OrderSure dashboard.

Next - Orders Processed

Stage 2

Orders Processed

After our teams receive a customer entry or application, accompanied by a supporting digital receipt or physical proof of purchase, the entry is validated through SwiftReceipt, and the customer reward is authorised for despatch. Your inventory is meticulously tracked at every stage of Granby’s 3PL process via your bespoke OrderSure dashboard. Seamless and secure, our API integration processes orders in real time, manages daily receipts, offers multiple carrier integration, and provides full visibility of your data along with comprehensive KPI reporting.

Next - Print services

Stage 3

Print services

We prepare your individual order print requirements, including delivery notes, address labels and carrier labels. If you require further personalisation - for example, with gifting fulfilment or loyalty statements - this is also set up now.

Next - Pick stock inventory

Stage 4

Pick stock inventory

Your inventory is stored in our secure warehouse facility. Storage planning, pick faces and other essentials are handled by our ERP warehouse management system and the production team trained to your requirements.

Next - Pack and despatch

Stage 5

Pack and despatch

With our expert colleagues, we’re able to meet the challenges of complexity and demand. Whether a product is destined for your customer’s doorstep, or kitting for your field team, the components or items are packed to order. Orders are quality checked and prepared for despatch. Granby doesn’t use single use plastics in despatch and will help you police your other suppliers in this regard.

Next - Delivery

Stage 6

Delivery

Orders are collected daily from Granby and delivered in line with our agreed delivery method. Our API integration with carrier partners provides you with real-time status and location updates via your bespoke OrderSure dashboard. Everything is tracked, and you can see how your fulfilment is progressing in real time.

Go to start

Digital Rewards: Using SwiftReceipt to deliver fulfilment

Granby provides a seamless digital reward delivery setup for clients, driven by an experienced team and cutting-edge technology. Our in-house developers create bespoke systems, order portals, and marketing platforms to maximise the potential of your digital reward campaigns. With smooth SwiftReceipt and API integration, you gain full control and visibility of all crucial data. Our robust SMS and email platforms ensure GDPR-compliant communications, empowering you to capitalise on every opportunity to effectively engage with your audience. Whether delivering e-tickets, e-vouchers, money-off e-coupons, or more substantial media rewards like video and audio elements, SwiftReceipt ensures your customers receive their rewards promptly and securely.

Stage 1

Setting up Digital Rewards

Once your digital rewards are set up with us, a secure digital confirmation is generated and provided to you. Your digital assets are then received and acknowledged with a digital receipt. This process is aligned with our agreed SLA, ensuring the highest level of digital security and integrity. If you need to update or release further new digital rewards, you can do so at any time through your bespoke OrderSure dashboard, providing you with seamless control and management of your digital reward inventory.

Next - Orders Processed

Stage 2

Orders Processed

SwiftReceipt is designed to instantly enhance the customer experience by delivering digital rewards seamlessly. Whether that reward is cinema e-tickets, event or attraction e-vouchers, money-off e-coupons, or video and audio elements, SwiftReceipt ensures your customers receive their rewards promptly. Customers can apply using either digital receipts or proofs of purchase, or physical receipts and proofs of purchase. Once we receive the application, SwiftReceipt's cutting-edge technology validates the transaction swiftly, allowing for immediate reward delivery.

Next - Email Fulfilment

Stage 3

Email Fulfilment

We ensure the secure delivery of your customer e-rewards by preparing all necessary digital documentation, such as digital delivery confirmations and secure access links. If you require further personalisation - such as customised messaging for gifting - these elements are seamlessly integrated into the digital delivery process.

Next - Monitoring

Stage 4

Monitoring

With OrderSure, clients have full visibility into the progress of their digital reward campaigns. Our platform ensures that orders are collated daily and delivered according to the agreed digital delivery methods. OrderSure provides real-time status updates directly on your bespoke dashboard. This means you can track every aspect of your campaign, ensuring nothing is lost and everything is on schedule.

Go to start

Loyalty: Using SwiftReceipt to enhance loyalty programs

Granby excel in working with clients on customer loyalty programs that foster long-term engagement and retention. Our experienced team leverages cutting-edge technology to design bespoke systems and platforms tailored to your program’s unique needs. SwiftReceipt is integral to efficiently managing these programs, allowing us to receive and validate customer receipts and proof of purchase, whether digitally or physically. With seamless SwiftReceipt and API integration, you gain full control and visibility of crucial data, ensuring every interaction is meaningful. Our robust SMS and email platforms guarantee GDPR-compliant communications, enabling you to nurture relationships and reward loyalty with personalised incentives and exclusive offers.

Stage 1

Setting up your Loyalty Program

Once digital rewards are configured, a secure confirmation is generated. Digital assets are acknowledged with a receipt, ensuring security and integrity. This process is aligned with our agreed SLA. Updates or new rewards can be managed through your bespoke OrderSure dashboard, providing seamless control.

Next - Processing Orders

Stage 2

Processing Orders

SwiftReceipt enhances the customer experience by ensuring seamless reward delivery and loyalty status updates. Whether rewards are e-tickets, e-vouchers, or multimedia elements, SwiftReceipt guarantees prompt receipt. Applications with digital or physical proofs are swiftly validated, updating customer records and ensuring efficient program operation..

Next - Email Fulfilment

Stage 3

Email Fulfilment

We ensure the secure delivery of your customer e-rewards by preparing all necessary digital documentation, such as digital delivery confirmations and secure access links. If you require further personalisation - such as customised messaging for gifting or tailored loyalty statements - these elements are seamlessly integrated into the digital delivery process, enhancing the customer experience and engagement.

Next - Monitoring and Updating

Stage 4

Monitoring and Updating

With OrderSure, clients have full visibility into the progress of their digital reward campaigns. OrderSure provides real-time status updates directly on your bespoke dashboard, allowing you to track every aspect of your campaign. This ensures nothing is lost, everything is on schedule, and customer statuses are updated promptly, maintaining the integrity and success of your loyalty program.

Go to start

Campaign Setup & Project Management
SwiftReceipt streamlines setup and project management by leveraging an experienced team and advanced fulfillment technology, ensuring a fast, efficient process not only for your customers, but also for your team, making everything run seamlessly and quickly.
Digital / Technical Development
Our in-house developers, creators of SwiftReceipt, expertly streamline campaign setup and project management. They build and maintain bespoke systems, ensuring fast, efficient processes with superb fulfillment technology to optimise results.
API Integration
SwiftReceipt's developers seamlessly integrate APIs with your website, including payment apps like Shopify, providing full control and visibility of essential data, ensuring smooth operations and enhanced customer experience.
SMS / Email Platforms
We support creative SMS and email campaigns, which need robust platforms that adhere to GDPR and data protection, SwiftReceipt supports this, and allow you to make the most of comms opportunities.
Data Capture / Data Management
By accurately capturing customer transaction data Swift Receipt helps take the headache out of the nitty gritty mechanics of your campaign, with fully compliant database management (GDPR, Cyber Essentials Plus).
Hosting
Secure and convenient, our hosting packages offer reassurance - and are a solid element of our complete end-to-end brand satisfaction philosophy. Swift Receipt only helps this secure process.
Customer Communications
SwiftReceipt, by keeping the validation of customer applications smooth and fast, helps enhance customer trust in your customer communications, from service comms to promotional comms. Enhance your promotional campaigns with integrated receipt validation tools.
Multi-Channel Customer Service
SwiftReceipt is an essential part of many cmpaigns. We go where your customers go - including email, voice and live chat - offering the option that suits them best and showing them you care about their needs.
Reward Sourcing
We can help you source exactly the right digital and physical rewards that will delight your customers and enhance their loyalty and advocacy of your brand.
Handling and Fulfilment
Bespoke handling and fulfilment solutions for all your specific requirements including POS kitting & collation, stock replenishment and brand ambassador kits.