Our Recent Granby Academy Graduate

Niamh Powton, our Senior Client and Customer Support, has completed a Level 3 award in Leadership and Management. She now manages a team that report to her on escalations from clients, workloads, and anything they need further assistance with.

Some topics covered in her course were understanding leadership, discipline in the workplace and innovation and change. Developing her skills in these areas was crucial for her performance. She spent 4 months studying at Blackburn college during the evenings. Every week, Niamh wrote essays on the topic that was covered, demonstrating her understanding of the topic. These assignments included real-life examples from her work at Granby.

“I found the course beneficial for my current job role and will use the skills I have learnt in my day-to-day management of the team”

We are very proud of Niamh for all of her hard work and dedication whilst studying and look forward to seeing her put her learnings into practice in her role going forward.