Employee of Quarter 3
Congratulations to our Employee of the Quarter for Q3!
We would like to say a big congratulations to our employee of the quarter, Niamh Powton, for her outstanding contributions to Granby.
Niamh returned back to work from Furlough slightly ahead of all other customer service team members to facilitate a hand over of all customer service client activity, which she managed singlehandedly until the return of the remaining team members and Team Leader.
Upon the return of each customer service team member, Niamh ensured that they were trained and supported each day, whilst continuing her own business activity. This was completed by Niamh without request or prompt and all resulted in all client’s activity remaining in SLAs. Niamh has gone above and beyond her role requirements and our clients have provided some really great feedback without prompt which speaks volumes about the contribution she is making to the business.”