Supporting you in rewarding your loyal customers through our award winning, multi-channel handling solutions

Strategy, data and creative execution are at the heart of any successful loyalty and reward campaign, but you require the support of an expert fulfilment partner to ensure the mechanics deliver.  From compliant data management through to seamless reward fulfilment, your handling partner is a crucial part of campaign success.

And this is where Granby steps in. We not only manage the end to end customer journey but as a responsible marketing services agency, we’ll manage your campaign compliantly and to the highest standards, preserving your brand reputation and enhancing the brand experience.

 

Want to find our more? Call the team on 01254 682 702 or email hello@granbymarketing.com.

Talk to us about your loyalty & rewards programme. We love to discuss the challenges of brand loyalty and customer retention and how we could help you connect with your customers.

How can we help you? 

  • Campaign set up & campaign management
  • Microsites, Online Forms, PURL development
  • Database management including third-party integrations
  • Proof of purchase validation – digital & manual solutions
  • Multi-channel customer service  – email  |  voice |  live chat
  • Print Management – personalised membership packs, ID cards & promotional merchandise
  • Reward sourcing – digital & physical rewards sourcing 
  • Customer journey management – planning, building  & testing
  • Personalised communications – print |  email  |  SMS
  • Reporting, data management  & campaign analysis

Our Promotional Marketing Services

Promotional Marketing Services

Promotional Marketing Services

  • On pack reward/prize fulfilment
  • Cash back / Try me free
  • Gift with purchase
  • Text to win
  • Collector schemes
  • Receipt validation
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Retail Marketing Services

Retail Marketing Services

  • POS kitting and distribution
  • Instore sales & sampling
  • Print management – display units / POS  
  • Kitting & collations – gifting / promo / seasonal
  • Customer journey & communications
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Loyalty & Rewards fulfilment services

Loyalty & Rewards fulfilment services

  • Membership management
  • Membership packs/kits
  • Collector and point schemes
  • Rewards fulfilment
  • Data management & integration
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Experiential Marketing Fulfilment Services

Experiential Marketing Fulfilment Services

  • Sampling campaigns
  • Events support & logistics
  • Pop up stores logistics
  • POS kitting & distribution
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SwiftReceipt - Instant reciept validation

SwiftReceipt - Instant reciept validation

  • Instant digital receipt validation
  • Email or SMS redemption platform
  • Physical / digital reward fulfilment
  • Microsite development
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Digital Promotion marketing services

Digital Promotion marketing services

  • Microsites 
  • Text / SMS platforms 
  • Gamification – interactive games 
  • Digital reward fulfilment
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Our Promotional Marketing Team

Joanne Kimber
Suzanne Kay
Victoria Pittman
Kelsey Hall

Latest Promotional Marketing Blog Posts

How customer service builds and grows your brand - essential tips

How customer service builds and grows your brand - essential tips

When a brand has control of its own sales channel - your e-commerce platform - it…

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How to be more environmentally sustainable without busting your marketing budget

How to be more environmentally sustainable without busting your marketing budget

How can we be environmentally sustainable and still profitable? When it comes to packaging for your…

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Why brands should revisit promotional marketing & create a bankable buzz ‘the old way’

Why brands should revisit promotional marketing & create a bankable buzz ‘the old way’

What happened to traditional promotional marketing, where a customer would clip offer tokens off the packaging…

Read more...

Contact Granby

Think we could be the partner for you and are interested in working together? Call us or fill in the contact form and we will get the ball rolling!