Supporting you in rewarding your loyal customers through our award winning, multi-channel handling solutions

Strategy, data and creative execution are at the heart of any successful loyalty and reward campaign, but you require the support of an expert fulfilment partner to ensure the mechanics deliver.  From compliant data management through to seamless reward fulfilment, your handling partner is a crucial part of campaign success.

And this is where Granby steps in. We not only manage the end to end customer journey but as a responsible marketing services agency, we’ll manage your campaign compliantly and to the highest standards, preserving your brand reputation and enhancing the brand experience.

 

Want to find our more? Call the team on 01254 682 702 or email hello@granbymarketing.com.

Talk to us about your loyalty & rewards programme. We love to discuss the challenges of brand loyalty and customer retention and how we could help you connect with your customers.

How can we help you? 

  • Campaign set up & campaign management
  • Microsites, Online Forms, PURL development
  • Database management including third-party integrations
  • Proof of purchase validation – digital & manual solutions
  • Multi-channel customer service  – email  |  voice |  live chat
  • Print Management – personalised membership packs, ID cards & promotional merchandise
  • Reward sourcing – digital & physical rewards sourcing 
  • Customer journey management – planning, building  & testing
  • Personalised communications – print |  email  |  SMS
  • Reporting, data management  & campaign analysis

Our Promotional Marketing Services

Promotional Marketing Services

Promotional Marketing Services

  • On pack reward/prize fulfilment
  • Cash back / Try me free
  • Gift with purchase
  • Text to win
  • Collector schemes
  • Receipt validation
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Retail Marketing Services

Retail Marketing Services

  • POS kitting and distribution
  • Instore sales & sampling
  • Print management – display units / POS  
  • Kitting & collations – gifting / promo / seasonal
  • Customer journey & communications
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Loyalty & Rewards fulfilment services

Loyalty & Rewards fulfilment services

  • Membership management
  • Membership packs/kits
  • Collector and point schemes
  • Rewards fulfilment
  • Data management & integration
Read more...
Experiential Marketing Fulfilment Services

Experiential Marketing Fulfilment Services

  • Sampling campaigns
  • Events support & logistics
  • Pop up stores logistics
  • POS kitting & distribution
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SwiftReceipt - Instant reciept validation

SwiftReceipt - Instant reciept validation

  • Instant digital receipt validation
  • Email or SMS redemption platform
  • Physical / digital reward fulfilment
  • Microsite development
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Digital Promotion marketing services

Digital Promotion marketing services

  • Microsites 
  • Text / SMS platforms 
  • Gamification – interactive games 
  • Digital reward fulfilment
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Our Promotional Marketing Team

Joanne Kimber
Suzanne Kay
Victoria Pittman
Kelsey Hall

Latest Promotional Marketing Blog Posts

How customer service elevates your brand

How customer service elevates your brand

Great customer service provision is so important for the sustainable growth of a company, even when…

Read more...
What can the third sector learn from e-commerce about rewards & loyalty?

What can the third sector learn from e-commerce about rewards & loyalty?

As brands emerge from lockdown, marketing plans will look quite different to what they were at…

Read more...
A marketeer’s guide to great packaging

A marketeer’s guide to great packaging

Impending EU legislation and improved awareness among consumers has encouraged brands to do more, and quicker.…

Read more...

Contact Granby

Think we could be the partner for you and are interested in working together? Call us or fill in the contact form and we will get the ball rolling!